Apex3 Security

Shift Manager of Public Safety - Northwestern Hospital - Premier Security

Job ID
2017-4111
US-IL-Chicago
Type
Regular Full-Time
Shift(s) Available
1st Shift, 2nd Shift, 3rd Shift, Weekends

Overview

Premier Security is a regionally recognized contract security service firm that provides the highest quality customized security programs to world-class commercial, residential and retail properties throughout the Chicago area and suburbs. Premier Security's executive and operational management team is of the highest quality. We offer a very unique blend of veteran security management, law enforcement and military personnel that is not commonly found elsewhere.

 

Premier Security is a quality-driven company and that quality begins in our hiring process. The individuals we hire not only reflect on Premier and the industry as a whole, but more important, they reflect on our clients.

 

This position requires a well organized and cooperative individual who learns quickly and thrives in a fast-paced environment. You must be able to work a flexible schedule to support the needs of clients, building tenants, and co-workers as well as have a proven track record of being reliable and responsible. The successful candidate will possess great verbal interaction and coaching skills to mentor and develop officer staff.

Responsibilities

  • Prepare for and conduct roll call. Communicate information necessary for successful shift operations.
  • Observe and evaluate subordinate activities on a day-to-day basis, in order to rate performance for later evaluations.
  • Issue discipline to subordinates for misconduct, failure in operations and attendance infractions.
  • Respond to emergency situations. Investigate and document all occurrences in incident reports.
  • Provide leadership and supervision to ensure the efficiency of operations.
  • Support the needs of clients, diverse guests and building tenants.
  • Train, mentor, supervise and develop subordinates.
  • Be first contact for emergency agencies such as, but not limited to, police department or fire department.
  • Notify management of all major incidents occurring during the shift.
  • Fill open vacancies for special details and department needs.
  • Conducting employee inspections and appraisals.
  • Handle customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
  • Complete daily paperwork.
  • Perform miscellaneous job-related duties as assigned.

 

Qualifications

  • Bachelor’s Degree preferred but not required.
  • Experience or education that evidences skills to perform job functions.
  • 3 years prior security experience or 2 year supervisory experience
  • Experience with fire/life/safety programs preferred.
  • Experience working and managing a unionized workforce preferred.
  • Prior military and law enforcement experience preferred.
  • Must have an excellent attendance record and exceptional performance record.
  • Must have excellent written, verbal and interpersonal communication skills.
  • Must have an aggressive work philosophy and strong leadership and teambuilding skills.

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